Return and Refund Policy

At Package Travel Team, we strive to provide exceptional travel products and services. If you are not fully satisfied with your purchase, we offer a return and refund policy under the following conditions:

1. Returns:
   • Returns are accepted only for travel products that are damaged or defective upon delivery.
   • To initiate a return, please contact us within 7 days of receiving your order.
2. Refunds:
   • Refunds are issued only for damaged or defective products. A full refund will be processed once the returned product is received and inspected.
   • Refunds will be issued in the form of cash on delivery.
3. How to Request a Return or Refund:
   • Please email us at [email protected] with your order details and a description of the issue.
   • Our team will guide you through the return process.
4. Timeframe for Processing:
   • Once your return is approved, processing the refund will take up to 14 business days.

If you have any further questions or concerns, feel free to reach out to us via email at [email protected]. We’re here to assist you!